Definitely You Spa

Absolutely amazing experience, first time there and instantly made me feel welcome and comfortable. Cookie is awesome and very professional I will travel the 6hr round trip everytime just so I can have her help me out again.

I was a very loyal customer since last 3 years, but had a really bad experience since last couple of times. Cookie herself is very unprofessional and rude, also making her business really unprofessional. This is the type of business where you have to maintain good relations with your customers but that is not the case here. She is extremely rude and harsh on people. She does not know how to treat their customers in a friendly way. They do not value and consider their customer's time and circumstances. I was stuck in between an accident and got late(5 minutes) for an appointment. The lady took me in and asked me what are my priorities to be done first. She said she will try her best to complete everything but SHE DID NOT LET ME KNOW THAT I AM STILL GOING TO BE CHARGED FOR THE SERVICE WHICH I DID'NT RECEIVED. When she was done halfway there were still some things left, she said okay WE ARE ALL DONE. I said alright no problem I will reschedule to get the things done. At the time of checkout, I was asked the full payment (again without getting things done). I referred many of my friends here in the past, I am gonna let all of them know to look for a different place because this is not the way how you run your business and I don't want my friends to face this issue when I referred them. I understand time is precious for them but even they're not gonna do anything in 5 mins anyways. Customer should be put first as they are the one paying and their time and money is valuable. Never coming back here again and not sending anyone else.

The reception got me in for a last-minute appointment. If you're looking for ambiance in a spa, this isn't the place. The prices and service I had were great!

Great experience! Wonderful women that work there and Cookie is a delightful human. Booked again before I left!

Service is quick, priced great and friendly. Have been a return customer since I first tried them.

Great service, Fantastic prices, and always a warm welcome.

I love going here. 8 years loyal customer. Affordable and efficient.

Reasonable prices, and amazing service by girls( Emily made my experience awesome), makes you feel comfortable and give homely vibes. Also, I love the attitude of Cookie, so professional and straightforward, giving honest remarks without creating any loop.

Very bad service, i was loyal customer for so long inspite of bruises . But one day i was late due some accidents and traffic jam and the whole crew was you have wait. And will do it and wasted the whole time And at the end they said you have to pay but we cannot do the service. The point is then why you were lying the whole time.

Love it here. Always a great experience and one of few places i can go these days and feel like I'm actually getting good value for my money!